We believe it is important to give you choices about the use of your information. We will use your information as described in this Notice. If we want to use your information for a purpose not described in this Notice, we will first get your consent to do so.
Marketing Communications
We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at the address info@standpointrewards.com. If you gave us your email address to receive marketing communications, you can opt out at any time by writing us on above email. Please note that we will continue to send you service-related communications regardless of any opt-out request. We will not share your information with third parties (other than our subsidiaries or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.
Information security
We keep our policies under regular review and will always keep the most up-to-date policy on this web page. We will indicate when the policy was last updated.
You may contact Standpoint Rewards by emailing info@standpointrewards.com with any issues with surveys or for more information about our information security policies/procedures.
Access to data
In all forms of marketing and opinion research, your cooperation is voluntary at all times. If, for any reason, you are concerned that personal information held by Standpoint Rewards is inaccurate, please email info@standpointrewards.com. If you would like to see what data is stored about you by Standpoint Rewards, please email this address. We will be happy to review, update or delete information as appropriate, but please be aware that we may need to retain your information on our files to resolve disputes, enforce our User Agreement, or meet technical and legal requirements and constraints relating to the security, integrity and operation of our online surveys. We may require you to prove your identity with an accepted form of identification before we can fulfill your request.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the applicable privacy statement on each website.
Questions, Complaints, and Dispute Resolution
If you have any questions about this Policy or how StandPoint Rewards processes your information, please email us at:
info@standpointrewards.com
We will try to answer your questions and satisfy your concerns in a timely and complete manner as soon as possible.
If you are an EU data subject and your complaint is not resolved after discussing the matter with us, we will work to resolve the matter, free of charge to you, in cooperation with the relevant European privacy regulator. Formal complaints about our data protection practices and related actions with respect to information from countries outside the EU can be addressed directly to the relevant data protection authority in your country.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. If you are an EU data subject, you may request details of the personal information we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held about you, please write to info@standpointrewards.com.
If you believe that any information we hold about you is incorrect or incomplete, please write to or email us at the above address as soon as possible. We will promptly correct any information found to be inaccurate.
RESPONDENTS
Standpoint Rewards undertakes to collect data for market research projects on behalf of our clients in person, via telephone, over the internet or via email.
Standpoint Rewards respects the rights of data subjects and confirms the following:
Data subjects have the right to withdraw consent at any time, have the right to access their information, have the right to rectify their data, have the right to be forgotten, have the right to request restriction of processing, have the right to data portability, have the right to object. No automated decisions are made based on profiling in any activity carried out by Standpoint Rewards that has an impact on the rights and freedoms of data subjects.
We confirm that data subjects have the right to lodge a complaint with a supervisory authority.
All personal data is usually kept for 12 months from the start of the project unless specifically stated at the time of participation or 6 months after the completion of the research, whichever date is earlier. Non-identifiable information provided by you will not be kept for more than 2 years.
Standpoint Rewards does not sell or market any product to respondents - the purpose of our contact is always to conduct genuine market research using scientific methods and we are committed to obtaining your cooperation by not deliberately misleading you about the nature of the research or how the findings will be used. Your answers are completely confidential, unless you consent to be identified and allow us to share it with our clients. Otherwise it will only be passed on to clients in anonymous form. This includes transfer to third countries, where necessary. In some surveys we may show you marketing material only to get your opinion about it, but not to sell anything. If you agree to accept a reward/incentive/gift for participating in a survey, your confidential information will be required to process the transaction. If you need to contact anyone at Standpoint as a result of being contacted by Standpoint Rewards, please email info@standpointrewards.com.
Why is Market research important?
Market research is your opportunity to give your opinion on things that may affect you, your business and your family. Manufacturers, retailers, service companies, political parties and governments can only succeed if they please you, the customer; therefore, they need to find out what you need and what you want. Your opinion can influence a wide range of products and services and have an impact on issues that affect your business or the quality of your lifestyle. The job of market researchers is to ask questions - to find out what you think.
CONTACTED BY TELEPHONE/MOBILE
Our telephone interviewers are trained to be professional at all times and are given basic information to help them deal with any questions that may arise during the call. However, questions may still arise after the call has finished, or you may wish to make a comment or complaint.
Where did you get my telephone number from?
There are two main ways in which we may have obtained your telephone number:
1. We are often commissioned by companies to carry out surveys on their behalf with their customers: this ensures an independent, unbiased approach to gathering opinions which helps companies to get an accurate picture of their customers' views. In such cases we will have been given customer details by the company carrying out the research; 2. Some clients want their surveys to be representative of the population at a national or regional level. In such cases we refer to various subscription-based databases like D&B, Hoovers, Capital IQ, Factiva, Bloomberg, Thomson, Zoominfo, Evaluate Pharma, PrivCo, PitchBook as well as professional sites like LinkedIn, Xing etc. to get details of qualified professionals for the survey.
Contact information
If you any questions or comments about our Privacy Policy, please contact us at info@ standpointrewards.com